PJH was awarded the ‘Best Distributor of the Year’ at the KBBFocus Awards & Celebration on 5th December 2024. The judges praised PJH’s exceptional commitment to excellence, highlighting its dedication to superior customer service, an extensive product portfolio, and an outstanding nationwide distribution network.
“We are delighted to have been awarded the ‘Best Distributor of The Year’ at the KBBFocus Awards 2024! We’re proud to have been recognised for our services to the KBB industry and a big thank you goes to all our dedicated employees throughout the UK whose hard work and commitment does not go unnoticed.”
Richard George, CEO, PJH
PJH provides a comprehensive ‘Bathrooms to Love’ collection, featuring a diverse array of products across ‘good, better, best’ price points to cater to a wide audience. With a substantial 355,000 sq. ft. warehousing facility, PJH ensures a well-stocked inventory, enabling next-day delivery to 93% of UK postcodes. The company’s commitment to customer service is exemplified by the 24/7 Partners Portal™, an online sales channel that simplifies navigation and order placement, supported by a dedicated Contact Centre team.
Recent customer support initiatives include significant investments in employee training through an innovative online Learning & Development platform and the pro-active use of its VOTC (Voice of the Customer) feedback programme, which has helped PJH achieve World-Class scores in this metric. Customer comments such as, “Best supplier I have ever had… Best office and regional rep support I have ever had and best delivery service I have ever had for sure”, underline our commitment and success.
This prestigious award underscores PJH’s role as a trusted partner within the industry, committed to delivering a ‘FIRST CHOICE’ service and a wide range of quality bathroom, appliance, sink & tap products.
